We participate in most major health insurance plans. Please check with your insurance provider at the outset of treatment to ensure that you have coverage for treatment (and at what level) and to be sure that we are listed as a provider with your plan. Confirming coverage is the patient's responsibility.
To avoid unpleasant and expensive surprises in this era of "managed care," we strongly encourage our patients to carefully research the specific provisions of their health insurance coverage. (Contact the customer service number listed on your insurance card.) Insurers typically deny coverage if you do not meet their provisions. We are always happy to do whatever we can to help ensure that our patients' treatment is covered. However, it is the patient's responsibility to know the specific requirements for coverage, and to inform our office of all special requirements.
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Our office is also happy to help patients by submitting insurance claims. Your insurance company may request additional information from you before processing payment.
It is important that you bring your insurance card to every appointment. If you switch insurance companies or change your address, phone number, etc., please contact our office as soon as possible so we can make the necessary changes to your chart and/or account.
Method of Payment
All insurance co-payments are due at the time of treatment. You will be sent a monthly bill for additional balances due, including portions not covered by your insurance company. You may pay by cash, check, VISA, Discover or MC. If necessary, we can provide financial counseling and set up payment plans. Contact our billing office at 512-459-9675.
The following is a list of insurance companies that CTVS accepts. We are continuously adding to this list, so please call (512) 459-9675 or (800) 766-2365 if your insurance company is not listed
| INSURANCE COMPANY | TYPE OF PLAN | IS REFERRAL
REQUIRED? |
| AETNA HMO | HMO | YES |
| AETNA MANAGED CARE | HMO | YES |
| AETNA MANAGED CHOICE | HMO | YES |
| ARCADIAN | HMO | YES |
| AUSTIN REGIONAL CLINIC (ARC) | HMO | YES |
| BCBS FEDSELECT | PPO | NO |
| BCBS HEALTHSELECT | HMO | YES |
| BCBS HEALTHSELECT PLUS | HMO | YES |
| BEECH STREET | PPO | NO |
| BLUE CHOICE | PPO | NO |
| CARE IMPROVEMENT PLUS | HMO | YES |
| CIGNA | HMO | YES |
| CIGNA | PPO | NO |
| ETHIX SOUTHWEST | PPO | NO |
| EVERCARE COMMUNITY HEALTH CHOICE | HMO | YES |
| FORTIS | PPO | NO |
| FOUNDATION HEALTH | HMO | YES |
| GEHA | PPO | NO |
| GREAT WEST HMO | HMO | YES |
| HMO BLUE | HMO | YES |
| HUMANA FREEDOM PLUS | PPO | NO |
| HUMANA GOLD PLUS | HMO | YES |
| HUMANA PCA HMO/EPO | HMO | YES |
| HUMANA PCA PPO | PPO | NO |
| HUMANA PCA QUALICARE | HMO | YES |
| HUMANA PPO | PPO | NO |
| MAIL HANDLERS | PPO | NO |
| MEDICAID | N/A | NO |
| MEDICARE | N/A | NO |
| NATIONAL ASSOCIATION OF LETTER CARRIERS (NALC) | PPO | NO |
| NEW ENGLAND | PPO | NO |
| ONE HEALTH PLAN | PPO | NO |
| PACIFICCARE | HMO | YES |
| PHCS | PPO | NO |
| PHYSICIANS HEALTH CHOICE | HMO | YES |
| SCOTT & WHITE | HMO | YES |
| TEXAS COMMUNITY HEALTH CHOICE | HMO | YES |
| TEXAS TRUE CHOICE | PPO | NO |
| TRICARE EXTRA | PPO | NO |
| TRICARE PRIME | HMO | YES |
| UNITED HEALTHCARE HMO | HMO | YES |
| UNITED HEALTHCARE PPO | PPO | NO |
